Charting the future of your Real Estate Loan Department: Lender*RE

Lender*RE

Lender*RE is a new kind of mortgage loan servicing vendor. Lender*RE combines the power of CU*BASE servicing tools, your credit union team, and Lender*RE real estate servicing experts to make sure your member identifies his/her mortgage as a credit union loan. When you partner with Lender*RE your member sees you as the Mortgage expert and their loan as a fully integrated member service, not just a place they got their mortgage.

Who does Lender*RE support?

Well it starts with the CU*Answers' partners. Combining mortgage servicing administration, agency interfaces, and bookkeeping services with the great services that the credit union team delivers through CU*BASE. When you team CU*BASE and Lender*RE the member has all of the credit union’s servicing features as part of their mortgage. From teller services, to home banking, to audio response, to a whole gamut of repayment options the member now sees his/her mortgage consistent with all of the other great credit union loan products.

But Lender*RE goes further than just CU*Answers. Lender*RE is the next great service that CU*Answers is extending to all industry credit unions. Yes, Lender*RE can be used by credit unions regardless of their core processing platform. More than the traditional servicing companies, Lender*RE offers the tools mentioned above to better serve your members and also provides you an experienced business partner that can support you regardless of your credit unions size or level of real estate experience.

Why is Lender*RE unique?

Allows a true partnership where the credit union can pick and choose how much of the process it would like to do directly, and therefore lowers the expense while maximizing the member relationship. Lender*RE shines the light back on the credit union so their members think of them always as the source of the mortgage support and answers.

What Services does Lender*RE offer?

We’re here to help make servicing easy for you and your members by providing the following services:

  • Escrow Taxes
    • Tracking
    • Yearly Analysis
    • Disbursements
  • Escrow Insurance
    • Disbursements
    • Tracking
  • Escrow PMI
    • Disbursements
    • Tracking
    • Monthly Remittance
  • Member Support Services
    • Statements
    • Audio
    • Home Banking


Highlights

The following highlights will link you to detailed information in our educational CU*BASE support documents:

CU*BASE Mortgage Products: 360-Day Interest Calculation
Considering a 360-Day Interest Calculation Product
Standard Configuration and Processing Parameters that Must be in Place in Order to use CU*BASE 360-Day Calculation System
How Interest is Calculated on a 360-Day Calculation Type
Automated and Manual Processing of Delinquent Payments
Configuring a 360 Calculation Loan Category
Hints for Teller Processing
Escrow Processing with CU*BASE
Escrow Processing Overview
A Few Tips to Remember
Configuring The Loan and Savings Products
Creating/Maintaining Escrow Accounts
Disbursing Funds to Escrow Payees
Escrow Disbursement Report
Day-to-Day Loan Servicing
Spring 2006 Software Upgrade
AFT Enhancements for 360 Calc Type Mortgages
Escrow Analysis

CU*Answers Answerbook

Learn more about CU*Answers Lending in the Answerbook.

A Strategic Partnership for Lending Success

Now is the time to put that punch back in your loan department by contacting Lender*VP and changing your lending landscape.