Lender*VP http://lendervp.com Driving Lending to New Heights Thu, 26 Apr 2012 18:04:34 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Lender*VP Assists Clients Recoup Recovery Accounts http://lendervp.com/lendervp-assists-clients-recoup-recovery-accounts/ http://lendervp.com/lendervp-assists-clients-recoup-recovery-accounts/#comments Mon, 20 Feb 2012 18:13:55 +0000 Lender*VP Editor http://lendervp.com/lendervp-assists-clients-recoup-recovery-accounts/ January 2012 proved to be a great start for Lender*VP collections group at CU*Answers. Ripco Credit Union, based out of Rhinelander, Wisconsin, selected the 100% credit union-owned CUSO to handle their recovery accounts for them. This brings the total number of clients to 13.

CU*Answers, parent company of Lender*VP, found that many of their clients were unable to work their recovery accounts. Utilizing their flagship CU*BASE® core processing system, the experienced team at Lender*VP started handling this collection work for their client credit unions to recover some of that lost money and help their bottom line.

Lender*VP has grown from 1 employee in 2007 to 9 employees and handled over 90 thousand accounts and over 60 thousand calls for clients in 2011.

]]> http://lendervp.com/lendervp-assists-clients-recoup-recovery-accounts/feed/ 0 Lender*VP Priorities for 2012 http://lendervp.com/lendervp-priorities-for-2012/ http://lendervp.com/lendervp-priorities-for-2012/#comments Wed, 14 Dec 2011 15:10:37 +0000 David Damstra http://lendervp.com/?p=527 Here are the BIG Lender*VP projects for the 2012 development year!  After reviewing the suggestions from the Oct. 26, 2011 focus group, we have compiled this list.  Please take a minute to review a summary and current status of each project.

On Wednesday October 26, 2011, we had a focus group with the largest lending factories to discuss current and future lending projects. View the presentation.

Here is the Nomination Form that was used to help the credit unions prioritize the 2012 projects.  View the Nomination Form.

Review a summary of the Top Ten lending projects for 2011 here.

Here are the top 2012 projects in no particular order.

1. Associated Applications

2. Mortgage Payoff Estimator/Payoff Letter

3. Loan Application Workflow Controls

4. Loan Product Controls

5. Reporting Credit Scores to Members via online banking

6. Improving Credit Report Archival Process

7. App Check

8. Expanding the Loan Application

9. Loan Queue Stats Enhancement

10. Enhancements to Online Application

11. Net Yield Analysis Tools

]]> http://lendervp.com/lendervp-priorities-for-2012/feed/ 0 Top 10 for 2012 http://lendervp.com/top-10-2012/ http://lendervp.com/top-10-2012/#comments Wed, 14 Dec 2011 14:48:57 +0000 David Damstra http://lendervp.com/?p=521 Lending Top 10 for 2012

]]> http://lendervp.com/top-10-2012/feed/ 0 1. Associated Applications http://lendervp.com/associated-applications/ http://lendervp.com/associated-applications/#comments Wed, 14 Dec 2011 14:32:10 +0000 David Damstra http://lendervp.com/?p=504 This project is in response to Wisconsin Marital Property rules which dictate that spouses of applicants must be included in the loan application process.  An “associated application” will be available that is linked it to the original loan request.  Ratios can then be calculated based on all relevant applicants.  When the application is approved, the system will retain only the actual borrower and selected co-borrower, and the spouse information will be removed.

]]> http://lendervp.com/associated-applications/feed/ 4 2. Mortgage Payoff Estimator/Payoff Letter http://lendervp.com/mortgage-payoff-estimatorpayoff-letter/ http://lendervp.com/mortgage-payoff-estimatorpayoff-letter/#comments Wed, 14 Dec 2011 14:31:37 +0000 David Damstra http://lendervp.com/?p=502 The first phase of this project was a new tool to prepare a 360 loan for payoff (in production as of fall 2010).  This is the second phase which will quote a payoff for a future date via Phone Operator and produce a payoff statement.  Mortgage loans will allow for fee adjustments to be included in the estimated payoff.

]]> http://lendervp.com/mortgage-payoff-estimatorpayoff-letter/feed/ 1 3. Loan Application Workflow Controls http://lendervp.com/loan-application-workflow-controls/ http://lendervp.com/loan-application-workflow-controls/#comments Wed, 14 Dec 2011 14:30:48 +0000 David Damstra http://lendervp.com/?p=500 Add new “App Workflow Styles” that control the automatic forward momentum through the Loan Application screens, bypassing pages that are not required by the particular loan product (such as skipping over the employment, income, and assets screens for a CD-secured loan).

]]> http://lendervp.com/loan-application-workflow-controls/feed/ 1 4. Loan Product Controls http://lendervp.com/loan-product-controls/ http://lendervp.com/loan-product-controls/#comments Wed, 14 Dec 2011 14:30:03 +0000 David Damstra http://lendervp.com/?p=498 Expand what can be controlled via the Loan Product configuration, including:

  • More default values to flow into new Loan Requests
  • Controls to hide or display data fields on the loan request pages
  • Controls to lock fields to prevent accidental changes to default values
  • “Warn if empty” controls on key fields that might be forgotten
]]> http://lendervp.com/loan-product-controls/feed/ 1 5. Reporting Credit Scores to Members via online banking http://lendervp.com/reporting-credit-scores-to-members-via-online-banking/ http://lendervp.com/reporting-credit-scores-to-members-via-online-banking/#comments Wed, 14 Dec 2011 14:28:51 +0000 David Damstra http://lendervp.com/?p=496 Follow up to the CU*BASE Credit Scores History project (in production with year-end 2011 release), this project would allow CUs to displaying credit score information to the member via It’s Me 247 online banking.

]]> http://lendervp.com/reporting-credit-scores-to-members-via-online-banking/feed/ 1 6. Improving Credit Report Archival Process http://lendervp.com/improving-credit-report-archival-process/ http://lendervp.com/improving-credit-report-archival-process/#comments Wed, 14 Dec 2011 14:28:01 +0000 David Damstra http://lendervp.com/?p=494 Provide links to a specific credit report used for underwriting decision (primary or secondary borrower) and allow links to more than one report.  Review the retention period for credit report data stored online.

]]> http://lendervp.com/improving-credit-report-archival-process/feed/ 1 7. App Check http://lendervp.com/app-check/ http://lendervp.com/app-check/#comments Wed, 14 Dec 2011 14:26:27 +0000 David Damstra http://lendervp.com/?p=492 New process that warns user if specific data has not yet been completed on the CU*BASE loan application.

]]> http://lendervp.com/app-check/feed/ 1 8. Expanding the Loan Application http://lendervp.com/expanding-the-loan-application/ http://lendervp.com/expanding-the-loan-application/#comments Wed, 14 Dec 2011 14:21:58 +0000 David Damstra http://lendervp.com/?p=488 Allow for unlimited employers/employment history and income sources on the loan application.

]]> http://lendervp.com/expanding-the-loan-application/feed/ 1 9. Loan Queue Stats Enhancement http://lendervp.com/loan-queue-stats-enhancement/ http://lendervp.com/loan-queue-stats-enhancement/#comments Wed, 14 Dec 2011 14:21:53 +0000 David Damstra http://lendervp.com/?p=517 A new at-a-glance stats dashboard to help CU loan managers track activity in the credit union’s lending queue. Will expand the “Show All Codes” screen available from the Lending Queue, to show the UW Code Type (Approval, Denial, or Memo) and allow for the data to be sorted multiple ways, with count totals. Will allow the same analysis for Booked and Denied Loans (currently available for Pending apps only).

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