Charting the future of your Real Estate Loan Department: Lender*RE
Lender*RE is a new kind of mortgage loan servicing vendor. Lender*RE combines the power of CU*BASE servicing tools, your credit union team, and Lender*RE real estate servicing experts to make sure your member identifies his/her mortgage as a credit union loan. When you partner with Lender*RE your member sees you as the Mortgage expert and their loan as a fully integrated member service, not just a place they got their mortgage.
Who does Lender*RE support?
Well it starts with the CU*Answers’ partners. Combining mortgage servicing administration, agency interfaces, and bookkeeping services with the great services that the credit union team delivers through CU*BASE. When you team CU*BASE and Lender*RE the member has all of the credit union’s servicing features as part of their mortgage. From teller services, to home banking, to audio response, to a whole gamut of repayment options the member now sees his/her mortgage consistent with all of the other great credit union loan products.
But Lender*RE goes further than just CU*Answers. Lender*RE is the next great service that CU*Answers is extending to all industry credit unions. Yes, Lender*RE can be used by credit unions regardless of their core processing platform. More than the traditional servicing companies, Lender*RE offers the tools mentioned above to better serve your members and also provides you an experienced business partner that can support you regardless of your credit unions size or level of real estate experience.
Why is Lender*RE unique?
Allows a true partnership where the credit union can pick and choose how much of the process it would like to do directly, and therefore lowers the expense while maximizing the member relationship. Lender*RE shines the light back on the credit union so their members think of them always as the source of the mortgage support and answers.
What Services does Lender*RE offer?
We’re here to help make servicing easy for you and your members by providing the following services:
- Escrow Taxes
- Tracking
- Yearly Analysis
- Disbursements
- Escrow Insurance
- Disbursements
- Tracking
- Escrow PMI
- Disbursements
- Tracking
- Monthly Remittance
- Member Support Services
- Statements
- Audio
- Home Banking
What You’ll Find in this Document
The following highlights will link you to detailed information in our educational
CU*BASE support documents:
| CU*BASE Mortgage Products: 360-Day Interest Calculation |
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| Considering a 360-Day Interest Calculation Product |
| Standard Configuration and Processing Parameters that Must be in Place in Order to use CU*BASE 360-Day Calculation System |
| How Interest is Calculated on a 360-Day Calculation Type |
| Automated and Manual Processing of Delinquent Payments |
| Configuring a 360 Calculation Loan Category |
| Hints for Teller Processing |
| Escrow Processing with CU*BASE |
| Escrow Processing Overview |
| A Few Tips to Remember |
| Configuring The Loan and Savings Products |
| Creating/Maintaining Escrow Accounts |
| Disbursing Funds to Escrow Payees |
| Escrow Disbursement Report |
| Day-to-Day Loan Servicing |
| Spring 2006 Software Upgrade |
| AFT Enhancements for 360 Calc Type Mortgages |
| Escrow Analysis |
CU*Answers Answerbook
Learn more about CU*Answers Lending in the Answerbook.
A Strategic Partnership for Lending Success
Now is the time to put that punch back in your loan department by contacting Lender*VP and changing your lending landscape.
